Returns & Exchanges

At top3 by design, we want you to be completely satisfied with your purchase. If your selection isn't quite right, we offer a straightforward return process within 14 days of delivery for most items in our collection.

1

Contact Customer Care

Email our support team with your order number and the reason for your return to obtain a Return Authorization number.

2

Secure Packaging

Ensure the item is in its original, unused condition and pack it securely in the original manufacturer's packaging to prevent damage during transit.

3

Shipping Your Return

Affix the provided return label or send the package via a trackable courier service to our central design warehouse.

4

Quality Inspection & Refund

Once our team inspects the returned item, we will process your refund or store credit within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing